Privacy Policy

Zeconic LLC ("Zeconic," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

Account Information: When you create an account, we collect your first name, last name, email address, phone number, and optionally your business name. Passwords are stored in hashed form and are never accessible in plain text.

Project Access & Orders: When you purchase access to project documents, we record the transaction details including the project purchased, amount paid, payment method (Stripe), and a reference to the Stripe transaction. We do not store your credit card or bank account numbers.

Usage Data: We may collect information about how you access and use our website, including your IP address, browser type, pages visited, and timestamps. This data is used for security, rate limiting, and service improvement.

Contact Form Submissions: When you submit a consultation request or contact form, we collect your name, email, and message content.

2. How We Use Your Information

• To create and manage your account
• To process purchases and grant access to project documents
• To respond to consultation requests and inquiries
• To enforce our terms of service and prevent abuse
• To improve our website and services
• To send transactional communications (order confirmations, account updates)

3. Payment Processing

Payments are processed through Stripe. When you make a purchase, you are redirected to Stripe's secure payment interface. Zeconic does not collect, store, or have access to your credit card numbers or bank account details. Please refer to Stripe's Privacy Policy for information on how they handle your payment data.

4. Cookies

We use only essential cookies required for the operation of our website. Specifically, we use a session cookie for authentication (keeping you signed in). We do not use advertising, analytics, or tracking cookies. No third-party tracking scripts (such as Google Analytics or Facebook Pixel) are present on our site.

5. Data Sharing

We do not sell, rent, or trade your personal information. We may share information with:

• Stripe: To process payments
• Infrastructure providers: Our hosting and database providers (Vercel, Supabase) process data on our behalf under their respective privacy policies
• Legal requirements: If required by law, regulation, or legal process

6. Data Retention

We retain your account information and order history for as long as your account is active or as needed to provide services. If you request account deletion, we will remove your personal information within 30 days, except where retention is required for legal or business purposes (e.g., order records for tax compliance).

7. Data Security

We implement industry-standard security measures including encrypted connections (HTTPS/TLS), hashed passwords, signed and time-limited file download URLs, role-based access controls, and rate limiting on sensitive endpoints. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and personal data
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at the email below.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at info@zeconic.com.